About The Waterworks
Your Trusted Plumbing & HVAC Experts Since 1986
With decades of experience, The Waterworks is your go-to provider for expert plumbing, drain, heating, and cooling services. Our commitment to quality, fast response times, and customer-first approach make us the preferred choice for residential, commercial, and industrial needs.
Why Choose The Waterworks?
Over 39 years of experience in plumbing & HVAC services
Fast & reliable 24/7 emergency response
Certified professionals ensuring high-quality workmanship
Industry-leading guarantees for long-term customer satisfaction
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24/7 Live
Answer -
Locally Owned and
Operated -
No Mess Left
Behind
- 24/7 Live Answer
- Locally Owned and Operated
- No Mess Left Behind
Our Commitment to Excellence
At The Waterworks, we are committed to setting the standard for quality plumbing and HVAC services. Our values drive our dedication to exceptional customer service, ensuring that every job is completed with precision and care.
Our Core Values:
Customer-First Approach – Your needs come first, always.
Guaranteed Work – We stand by our service with long-term warranties.
Highly Skilled Technicians – Certified, licensed, and trained professionals.
Fast & Efficient Service – Equipped with the latest tools and technology.
Upfront Pricing – Transparent costs with no hidden fees.
Why Choose The Waterworks?
We stand out in the plumbing and HVAC industry by delivering expert solutions tailored to your unique needs. Our services cover everything from simple repairs to full-scale installations.
Key Benefits of Working with Us:
One-Stop Solution – Comprehensive services for all plumbing, drain, heating, and cooling needs.
Emergency Availability – 24/7 response to urgent plumbing & HVAC issues.
State-of-the-Art Equipment – The latest technology for optimal service.
Experienced Professionals – Highly trained and background-checked technicians.
Satisfaction Guarantee – We don’t stop until you’re happy with the results.
Experience You Can Count On
Join thousands of satisfied customers who trust The Waterworks for reliable plumbing and HVAC solutions. Our reputation is built on quality, reliability, and customer satisfaction.
Experience You Can Count On
Join thousands of satisfied customers who trust The Waterworks for reliable plumbing and HVAC solutions. Our reputation is built on quality, reliability, and customer satisfaction.
Contact The Waterworks
Three Ohio Locations to Better Serve Your Needs!
The Waterworks Plumbing, Drain, Heating & Cooling
1999 Longwood Ave, Grove City, OH 43123
The Waterworks Plumbing, Drain, Heating & Cooling
130 E Main St Suite B, New Albany, OH 43054
Trusted Technicians
All of our technicians are licensed and have passed a strict background check.
100% Satisfaction
We take the time to listen to your questions and concerns and work around your needs.
Accurate Solutions
Your system will be assessed before any work begins, so we can provide you with an accurate solution.
Customer Education
We are focused on educating our customers instead of pushing unnecessary services or products.
No Surprises
You will know exactly what to expect from start to finish, so there are never any unwanted surprises.
Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.
Rating
We have used Jonle for 20 years and Steve has been our technician the entire time. I keep asking for Steve. He is excellent.. We've had our furnace and A/C unit replaced by Jonle and have saved money on our utility bill. I will not use any other heating company. You can trust this company to do the job right the first time.
Very professional service! I have yearly maintenance done and they are great every year!
I use waterworks for annual maintenance of my drain lines. They are professional and willing to accommodate any scheduling issues. Luke came out today and did a great job.
Been using JonLe for approx 7 or 8 years. My Tech Tim is Great. Very knowledgeable takes his time and leaves everything spotless. Give them a try. You will be .satisfied.
Todd and The Waterworks performed another 5 star service. Greatly appreciate their plumbing and HVAC services.
On a Tuesday evening at 5pm, we described the problem to Waterworks expecting to have to wait a couple of weeks for an appointment. Instead, they were able to get us on the schedule for Thursday afternoon (only 2 days later)! That day, Brian, our plumber, called and texted to say he when he would arrive, and he did right on schedule. He looked at the problem and identified a couple of different ways it could be handled. Then, Brian looked at pricing for each option to determine the one that was most long lasting yet cost effective. He then worked quickly but carefully to complete the job. And Brian did a great job cleaning up! Couldn't be happier with the job.
Very professional, top-notch service. We had an issue with our sump pump, it was resolved and exceeded my expectations. Great job.
I've been with Jonle for years. As always, the service man was excellent, explained everything, answered all my questions, set everything back to my preference, and even brought in my Amazon package from my porch.
We called and got an appointment immediately. Omar came out and looked at our sink and clogged drain letting us know every step what was going on and what he may be doing going forward until our drain was clear. He was very respectful and friendly and would definitely call them again.
Conrad came in and did a thorough check of the pipes. Fixed the leak and potential leak areas. Fast, friendly and did a great job!
Mark was professional, courteous, thorough and very informative. He was on time and efficient.
Waterworks came right out and saved the day. I had a leak in my crawl space. He came out found the problem and fixed quickly. And didnt cost a fortune.
Repaired previously installed outdoor faucet fixture at no charge even though it was out of warranty (by a week or so)
We received great, prompt and courteous service from Jonle when replacing our furnace. They didn't use high pressure tactics, pleasantly answered all of our questions. The installers were efficient, clean and professional. Our sales person, Jeff Gray followed through until everything was complete and he knew we were satisfied.
Chad did a great job . He serviced the AC unit, and he had to return to finish the job when the temperature cooperated.
I have been a customer of Jonle for 18 years. They have always been very professional and dependable. I would highly recommend Jonle for all your Heating and AC needs.
I tried to do what I thought was a simple diy turned disaster lol. Peter was great ,very knowledgeable fixed the pipe in my shower. Would recommend Peter and waterworks plan to use again for future projects. Thanks
Technician showed up on time, fixed the two problems, cleaned up, and gave us good advice for future preventative maintenance.
Ivan was extremely responsive, did great work, and provided very helpful tips. I’ve used Waterworks several times for our old home. They always do a great job.
Michael, Waterworks plumber, was very friendly and professional. Great guy, who did great work.
Todd was very professional and curtious when doing the semi annual maintenance on our HVAC system. He described in brief detail what he was doing. Glad to have him back next time.
The technician diagnosed the problem and replaced the faulty component within 24 hours.
We had our semi annual maintenance performed today on our HVAC system by JonLe Heating and Cooling. We requested technician Jason to perform the service because we have had him before (quite a few times) and we have been very pleased with his performance as well as his knowledge of HVAC systems. We have a yearly Energy Savings Plan with JonLe Heating and Cooling.
Jonle was once again very responsive and went above and beyond and addressing the problems we were having. In today’s world many of us are disappointed by service providers but that is not the case with Jonle. I would highly recommend them for all of your heating and AC needs
Jonle has been doing my service work for 20 yrs . They are a first class company !!
So nice, so helpful, so available for questions It’s been this way for the 30+ years they’ve been servicing my HVAC.
We use Waterworks as a contractor partner with our family business. Had a residential issue that needed attention and gave the Works a call. Scott was dispatched and arrived within an hour of my call. This is how Waterworks, well, works. They work hard from the front office to the site experience. Waterworks has: —responsive customer service —are organized and connected with their office and field teams —have highly qualified techs/certified plumbers that can address both non-complex and complex issues. —they are courageous, neat, and professional —they elevate their responses to the situation Call out to SAM who helped me today with a non -urgent issue and he did a great job. Not only did he do the work, he took time to educate me. He was prompt. On time, and as I indicated, very professional. I HIGHLY recommend Waterworks for any need you may have. You’ll be pleased with their service. Top level management and strong certified field team with excellent customer service.
I called late afternoon a nd they were here by 9 in the morning. Very polite.introduced themselves , explained what they were going to do and got to work.
Jason was on time, explained what he did to our unit in the attic, then went outside to the unit and took care of that and then explained what he did. Over all I was very pleased!!!!
Matt our technician was very detailed, informative and prompt. Gave me a great report on my system that it had no issues. Very happy with the total service I received 👍👍