Trusted Plumbing & HVAC Services in Columbus, Ohio

Reliable Service Since 1986

Residential Services

We are a trusted, one-stop shop that provides vital repair, maintenance and installation services your home’s plumbing, drain and HVAC systems.

Commercial & Industrial Services

We offer additional specialties to a wide range of businesses such as restaurants, multi-family housing, hospitals, retailers, office buildings and warehouses.

Municipal Services

As an Approved and State-Licensed Contractor, we serve many municipalities, ensure competitive rates and make public safety a priority.

Welcome to
The Waterworks Plumbing, Drain, Heating & Cooling!

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been Central Ohio’s leading full-service provider for residential, commercial, and industrial clients. Our commitment to quality and customer satisfaction has earned us numerous five-star reviews from satisfied customers across the region.

Your Trusted Local Plumbers,  Heating & Cooling Experts

From emergency repairs to large-scale projects, our licensed and background-checked professionals deliver efficient, mess-free solutions tailored to your needs. We take pride in exceptional workmanship and outstanding customer service, ensuring your home or business runs smoothly.

When plumbing, drain, heating or cooling problems arise, trust The Waterworks to provide fast, reliable solutions—just like family.

24/7
Live Answer

Locally Owned and
Operated.

No Mess Left
Behind

Our Comprehensive Plumbing, Heating & Cooling Services

The Waterworks Plumbing, Drain, Heating & Cooling offers a comprehensive range of services tailored to meet your specific needs. Whether it’s repairing your existing system, installing a new one, or ensuring peak performance year-round, our licensed professionals are equipped to handle it all. We provide efficient, mess-free solutions to keep your home or business running smoothly.

Why choose us?

Better care. Better value. Better results.™

Rapid response

With over 150 employees and more than 80 service vehicles, we ensure prompt service to address your needs swiftly.

Expert Technicians

Our team comprises highly trained, certified, and licensed professionals dedicated to delivering top-notch service.

Comprehensive Guarantees

We offer robust guarantees on select installations, providing you with peace of mind.

Exceptional Service

Committed to excellence, we support you before, during, and after the job is completed.

One-Stop Convenience

As a full-service provider, we handle all your plumbing and HVAC needs under one roof.

Customer Satisfaction

With over 1,800 reviews and a 4+ star rating, our customers' feedback speaks to our dedication and quality of service.

NEED A PLUMBING, HEATING AND COOLING EXPERT?

YOU’RE IN THE RIGHT PLACE

Schedule Your Service

Booking your plumbing, drain, heating, or cooling service with The Waterworks is simple. Contact us anytime via phone or schedule online. Our 24/7 live answering team ensures you receive prompt, professional assistance whenever you need it.

Meet Your Trusted Expert

When you choose The Waterworks, our licensed and background-checked technicians will arrive on time, fully equipped, and with protective shoe covers to keep your home clean. With decades of expertise, we're committed to delivering exceptional service and mess-free solutions.

Quality You Can Trust

Since 1986, we've been Central Ohio's trusted choice for quality plumbing, drain, heating, and cooling services. With transparent pricing, personalized care, and numerous five-star reviews, your satisfaction is always our top priority.

What Our Customers Are Saying

Since 1986, The Waterworks Plumbing, Drain, Heating & Cooling has been the trusted choice for homeowners and businesses across Central Ohio. Our unwavering dedication to providing reliable, top-quality plumbing, drain, and HVAC services has earned us the trust of our community and numerous five-star reviews. Discover why our customers continue to rely on us for all their service needs.

google Rating
4.8
Based on 3,718 Reviews
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Dan O'Rourke
December 31, 2025

We’ve been loyal JonLe customers since 1996 which included replacing all furnaces and A/C units as well as installing zoned heating and cooling solutions throughout our homes. They are always highly professional, prompt with excellent service at all times. I would not go anywhere else. Their sales, installation and service teams are first rate! Thanks JonLe!

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Jason Miles
December 31, 2025

On time, detailed, courteous, & kind… explained options & what they were doing & fees clearly / no surprises

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Megan Patrick
December 31, 2025

Easy to book an appointment through the site, my technician actually showed up early and was clean, polite and efficient. He explained the issue clearly and got our outdated water heater replaced same day.

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Larry McDonald
December 31, 2025

These folks do a great job. They're prompt, courteous, and know what they're doing. They supply top of the line repair parts.

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Rosa Jones
December 30, 2025
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Hannah Davis
December 30, 2025

No complaints about this company. They hsve been quick to help me with any issues. A tech named Chad helped me today. He was thorough and helpful.

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Carolyn Hampton
December 30, 2025

Had some gutter work done and needed line ran to make sure there were no blockage. Tech ran camera to check first it there was an problem, there was not.

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Jenni Bevis
December 30, 2025

We have always had a superiority experience with JonLe Heating and cooling. Great salesmen ,installers technicians and customer service would highly recommend over and over Thank you JonLe

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Isaac Green
December 30, 2025

Collin came out and was extremely professional and arrived on time. He did excellent work and explained everything clearly while also keeping a great, friendly conversation throughout the visit. Our issue was that no water was coming out of the tub faucet. Not only did he fix that problem, but he also repaired a leaking pipe connected to the tub spout that we didn’t even realize needed attention. The pricing was very reasonable for the quality of work. We were very satisfied with the service and will definitely be using this company again in the future.

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Michael Kelley
December 30, 2025

The Jonle guys just completed the 2x / year service and were great to work with. From putting booties on before they entered the house, to their quick, efficient and effective work, to their knowledge- all was great. I recommend them all the time!

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Aileen
December 29, 2025

The technician is as knowledgeable and answered all of our questions.

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Mike Miller
December 29, 2025

Clean, professional service!

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Jen Mueller
December 29, 2025
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Amanda Lucas
December 29, 2025

Our sump pump was found leaking on a Saturday around 2p. I called immediately and we were able to arrange for an emergency appt. Garrett was a great plumber, courteous/professional and very efficient in his work late that evening. My only complaint would be the lack of ability to know a time or have more frequent communication about the workers arrival time after my initial call. I had to call around 10p and they finally confirmed an appt from 10:45p-12:45a. Service was excellent and price was reasonable. Would have given 5 stars if communication was better about the appt time.

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David Black
December 28, 2025

Garrett was very professional and efficient in addressing our issues.

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Dendara McDonald
December 26, 2025

I’ve worked with Waterworks several times for work (a car wash). They always provide service in a timely manner, have fair pricing, are upfront and honest, and very professional.

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David White
December 26, 2025
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Carl Scaccia
December 26, 2025

Kevin was most knowledgeable, professional and courteous. Answered all my questions and helped me formulate a plan of action.

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Sharon Sefferino
December 26, 2025
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Richard Baker
December 26, 2025

Always responsive and trustworthy pluming services.

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carol detty
December 24, 2025

very pleased with the technician

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Laura Devyn
December 24, 2025

I made an emergency call because I couldn’t get my kitchen sink back together without leaking. The technician came out, tightened a few things and said Merry Christmas- no charge. So grateful.

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Carolyn Hughes
December 24, 2025

My tech was professional, and the price was reasonable. Before the tech left, it appeared the problem was solved, however it turns out only part of it was. I reached out them immediately, and the tech returned the next day. He fixed all the problems on my initial complaint, found one more issue and addressed that, too. He spent a lot of time in my home, was very polite and competent. I will use Waterworks again.

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Juliet Kelsten
December 24, 2025

Have always been pleased with Waterworks. They’ve done several jobs for us. Quick, friendly, good service for good prices that are always quoted ahead of time. Recent repair was under the kitchen sink. Came in, evaluated the problem, got materials from the truck, and had the job done in about an hour. Very satisfied.

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Steve Gates
December 23, 2025

Technician was on time and courteous and friendly. He answered my questions fully and knowledgeably. Pleased with Jonle for sure.

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John Kim
December 23, 2025

Gave us a complete and detailed inspection.

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Donna Vitt
December 23, 2025

Great service, thoughtful employees !!

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Ignacio Reyes
December 22, 2025

My tenants did not have working water over the weekend and no vendors were available. Waterworks were able to come out on the same day and get the repairs and water turned back on within hours. Susan from dispatch is wonderful and techs Jeff Nick and Tommy were very communicative and got the job done. I would 1000% reccomend to anyone for after hours or over the weekend emergencies.

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Donna DeGrand
December 22, 2025

Peter was right on time, very personable, and clearly explained what he had to do to replace the corroded pipe under my bathroom sink. He wasted no time getting the job done. I am very satisfied with his work and happy to have a functioning sink upstairs again!

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Mark Martin
December 21, 2025

Had a busted water pipe replaced. Technician was fantastic and did a great job. I used Waterworks for the same problem last year. I think the pricing has substantially increased from last year. The do a really good job, so I would still recommend.

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D B
December 21, 2025

Timely, efficient, and professional service, thanks guy!

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Michelle Nguyen
December 21, 2025

We have been with JonLe for over 3 years now. Love the promptness, respectful and excellent service, and the connection they maintain in reminding us to have someone check and service our equipment for longevity. Couldn't be happier.

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Barbara Tribbe
December 21, 2025
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Tim
December 20, 2025

Noah did a great job doing our Fall/Winter HVAC checkup today! He was very prompt, checked everything thoroughly and made sure we had no questions afterward. We appreciated his professionalism and kindness throughout. Highly recommend JonLe!

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Darline Foltz
December 20, 2025

So happy with Jonlee and the technician that solved the gas leak in my furnace. They were able to fit me in and were onsite within 2 hours!! Phenomenal!

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Pat Olow
December 19, 2025

My tech was great, he explained everything that had to be done.

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Peter LH
December 19, 2025

Was timely, courteous, and reasonably priced. Provided a clear diagnosis. Couldn’t fix because my system appears to be obsolete 😭😭😭

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Leaf Relief
December 19, 2025

Great company timely, polite, knowledgeable. Would recommend giving them a call so much better than other plumbing companies.

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joe baynum
December 19, 2025
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ken paul
December 19, 2025

Excellent next day service. Showed up on time. Service tech, Ivan, was fantastic and seemingly has solved the issue. Impressed that he triple checked his results before leaving. 3rd time they've done work for us and they're great.

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Steve Fasig
December 18, 2025

They have done a lot of work for me over the years. They don’t replace things that don’t need replacing. They give a fair price and do great work

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shelby louden
December 18, 2025

excellent service!

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Dan Clark
December 18, 2025
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Patty Schmerr
December 18, 2025

JonLe Heating and Air Conditioning serviced my furnace. I could not have been happier that the problem was relatively minor. They were professional fast and reliable. I will use them from now on. Its hard to trust any company but I feel I have found a reliable source for my needs.

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Gene Watson
December 18, 2025

Used these folks for years. Service is great and professional.

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Jason Wood
December 18, 2025

JonLe installed a whole house humidifier. They were responsive, answered all my questions, and the customer service was excellent. Technicians showed up on time, were professional, and cleaned up after themselves. I even purchased their maintenance plan. Great company and I’m happy to give them my business going forward.

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James Roberts
December 17, 2025
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Bill Meissner
December 17, 2025
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James Denney
December 17, 2025

John the technician was courteous, knowledgeable, and efficient! I have used Waterworks in the past and would highly recommend this company for any of your plumbing needs !

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Phyllis Littlepage
December 16, 2025

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Contact Information

The Waterworks Plumbing, Drain, Heating & Cooling

550 Schrock Rd, Columbus, OH 43229

Monday24 Hours
Tuesday24 Hours
Wednesday24 Hours
Thursday24 Hours
Friday24 Hours
Saturday24 Hours
Sunday24 Hours

Trusted by the Columbus Community

for Over 65 Years

Our unwavering commitment to excellence has established The Waterworks Plumbing, Drain, Heating & Cooling as one of Central Ohio’s most trusted service providers. Our dedication to quality and customer satisfaction has been recognized through numerous accolades, including the Angie’s List Super Service Award and the Consumer’s Choice Award for Plumbing Contractors since 2003.

Save Money With our

Energy Savings Plan

Sign up for our energy savings plan to save more and keep your equipment running at peak performance.

Membership Table
Membership Perks Silver Gold
Heating System Inspection
Cooling System Inspection
10% Discount on All Parts & Labor Charges
30% Discount on All Parts & Labor Charges
Add-Ons Available
Priority scheduling
PRICELESS

PROUDLY SERVING OUR

OHIO AREA NEIGHBORS

Someone's day is about
to get better.