The Waterworks: (614) 25-DRAIN

Our People & Equipment

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People & Equipment that Make the Difference

More than 90 trained employees who care and the area’s largest fleet of service vehicles adds up to more than 125,000 satisfied customers.

From an obliging voice on the phone to a professional, uniformed technician who appears at your door ready to handle any challenge, we want your experience with us to be excellent.

That’s why each of our service specialists undergoes background checks, drug screening and a full technical-skill assessment. They follow Occupational Safety and Health Administration (OSHA) guidelines and have been pre-qualified or completed a comprehensive six-month training program—four times longer than the industry standard.

We are fully licensed in plumbing, HVAC, hydronics (boilers) and fire-hydrant systems and are a certified and/or approved by DOT, Columbia Gas, for backflow testing, and liquid and solid waste hauling.

In addition to technical skills, our professionals are trained in safety, courtesy, cleanliness, good driving practices, and customer satisfaction. We are always happy to take the time to explain our services and provide tips that can prevent future service calls.

You can count on The Waterworks technicians to deliver quality services with the support of the area’s largest fleet of 70 service vehicles—all fully stocked and maintained to meet your needs promptly.